Activating Mimestream

Activating your subscription license in Mimestream is easy. There are no license keys to keep track of – just use your Mimestream account!

💡 The email used to purchase doesn’t have to be an account used in Mimestream.

Mimestream 1.9+ supports automatic license activation using your Mimestream Account. To view your subscription license, follow these steps:

1. Using the top main menu, select Mimestream, then Settings.
2. Click on the Subscription tab.
3. Optional: If your license wasn’t automatically found, click Sign in to Mimestream and follow the prompts to sign in to your Mimestream account.

If you are using a Mac with Mimestream already installed, click this button to directly go to the Subscription tab in the app:

Having Trouble Activating?

If you’re having trouble activating, here are some common issues and resolutions:

1. Just purchased? Purchases usually process instantly, but in some rare cases, it can take an additional 15 minutes. If you haven’t received a welcome email from us yet, wait 15 minutes to receive the welcome email from Mimestream (not the Paddle receipt), and then try activating again.
2. Used a different email? The address you purchased with doesn’t have to be an account you use in Mimestream. In Mimestream Settings, open the Subscription tab, click Sign in to Mimestream, and follow the prompts to sign in to your Mimestream account and activate your license.
3. Forgot your Mimestream account password? Visit the forgot your password page and follow the instructions to reset the password on your Mimestream account. Please be sure to check Spam to see if any emails have been filtered there.

If you still need further assistance, contact support@mimestream.com.

License Usage

Your Mimestream subscription license allows for flexible usage!

• 👍 Unlimited accounts: Add all of your accounts to Mimestream with a single license!
• 💻 5 Devices: Your license can activate Mimestream on up to 5 personally owned devices. To manage, visit our accounts portal.
• 👨‍👩‍👧‍👦 Family Sharing: You can share your license with your immediate family members: partners, children, and parents living in the same household. However, the 5-device limitation will still apply to your license. To activate on a family member’s device: open Settings, go to Subscription tab, click Sign in to Mimestream, and sign in with your Mimestream account.

Background License Refresh

From time to time, the app will automatically refresh the status of your subscription license in the background, in order to handle subscription events (e.g. expiration, cancellation, refund) or changes you made on our portal to your active device list.

These checks are engineered to not interfere with any normal, temporary offline usage. In addition, there are grace periods in place if there’s no network connectivity, or if the activation server is offline.