About Group Licensing

Mimestream’s group licensing allows you to purchase on behalf of your team or your entire company. It’s a convenient way to manage billing in one spot, conveniently reassign seats between team members, and change your volume as your needs change.

To manage your group, please visit https://accounts.mimestream.com.

Seat Assignment

Once you purchase a group plan, you’ll be able to set up your group members on the Group tab of the licensing portal. There are two ways to specify which users are allowed to use your group license.

Once you’ve added these members, users can follow the regular activation process process using the email addresses that you assigned to the group. If you’ve enabled domain-wide activation, users can activate with their custom-domain address.

Seat Usage Policy

If you have purchased less than 10 seats and don’t have enough seats, you won’t be able to add new users to your team.

Purchasing 10 or more seats unlocks a soft seat cap. This means that if you go over your seat allotment, your team will still be able to use the app, but you’ll have 120 days to adjust your assigned seats or buy more seats. A daily reminder email will be sent to your group administrator.

Upgrading and Downgrading Seats

You can easily change the number of seats associated with your group license at any time by visiting the Billing tab of the accounts portal. From there, click the “Change Seats” link on your plan. In the resulting popup, you can change your plan’s seats and review your estimated charges.